What is a support coordinator?

A support coordinator helps you use your plan effectively.

They can help you:

  • understand and use the supports in your plan

  • choose the right providers for your needs

  • connect with community and mainstream supports and services

  • build your confidence and skills to manage your supports

What is a support coordinator for?

Support coordinators can help you with different things depending on your goals, needs, situation and funding.

Understanding and using supports in your plan

Support coordinators can help your understand your plan including:

  • your support budgets and what you can use your funding for

  • choosing how your funding is managed

  • what you can claim and when

  • when you need service agreements

Connecting you with supports and services

Support coordinators will help you find services and supports to help you work towards your goals.

They’ll talk to you about:

  • how you want your supports delivered

  • finding the right providers for you

  • choosing the right supports and services to line up with your plan

  • accessing community and mainstream supports and services

  • when you need to use registered providers or if you can use unregistered providers

Building your confidence to manage your plan

Your support coordinator can show you how to:

  • set up service agreements

  • understand what providers can charge

  • check if your current supports are working for you

  • plan for when things go wrong

  • change providers are find new providers if you’re not getting the supports you need

  • use the participants portal and my NDIS app